Terms of Service

Effective Date: [1 may 2025]

Welcome to Caspian Baby World. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our online store. By using our website, you agree to these Terms. Please read them carefully.

1. General Information

Caspian Baby World is an online toy store operating from:

Shop No. 25/P/13, NWV-1BS, Abubakar Siddique Road, Saggiyan Bypass Road, Mouza Kot Begum, Lahore, Pakistan
Email: caspianbabyworld@gmail.com
Phone: +92 370 8387838

2. Eligibility

You must be at least 18 years old or have parental permission to use this website and place an order. By using this site, you confirm that you meet these requirements.

3. Products and Pricing

  • All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices or discontinue products at any time without prior notice.

  • Product descriptions and images are for reference only. Actual product colors and packaging may vary slightly.

4. Order Acceptance

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to cancel or refuse any order for any reason, including errors in pricing or stock availability.

  • Once an order is placed and payment is confirmed, you will receive an email or SMS confirmation.

5. Payment

We accept secure online payments via trusted platforms (e.g., Shopify Payments, EasyPaisa, JazzCash, Bank Transfer, or Cash on Delivery where available).

6. Shipping

We deliver throughout Pakistan. Please refer to our [Shipping Policy] for delivery times, fees, and courier details.

7. Returns and Refunds

If you’re not satisfied with your purchase, please review our [Refund & Return Policy] for details on eligibility, procedures, and conditions.

8. Use of the Website

You agree to:

  • Use the website lawfully and ethically

  • Not use the site for any fraudulent or harmful purposes

  • Not disrupt or attempt to hack the website’s security features

9. Intellectual Property

All content on our website (logos, images, product descriptions, graphics, etc.) is the property of Caspian Baby World and may not be copied, modified, or used without our permission.

10. Limitation of Liability

We are not liable for:

  • Delays in delivery caused by third-party courier services

  • Any indirect or incidental damages resulting from use of the website or products

  • Losses caused by unauthorized access to your personal data

11. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be handled by the competent courts of Lahore, Pakistan.

12. Changes to Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about these Terms, please contact:

📧 Email: caspianbabyworld@gmail.com
📞 Phone: +92 370 8387838
📍 Address: Shop No. 25/P/13, NWV-1BS, Abubakar Siddique Road, Saggiyan Bypass Road, Mouza Kot Begum, Lahore, Pakistan